Support

Guides, Articles and Frequently Asked Questions






  Index | Products

The certificate is not recognized by my mobile device.


The compatibility with different mobile devices is a common problem in the field of SSL certificates, as there are unfortunately no fixed guidelines for the manufacturer who specifies which root - certificates are setup in the factory settings.

Due to this, we can not guarantee browser compatibility for mobile devices.

The user can manually download and install the required certificates under https://secure.europeanssl.eu/de/info/terms

The following micro browser / PDA support EuropeanSSL Certificates:


  •      Microsoft Windows Mobile / CE 6.0 +
  •      NetFront Browser v3.4 +
  •      RIM BlackBerry v4.2.1
         KDDI Openwave v6.2.0.12 +
         Apple iPhone Opera Mini v3.0
         Sony Playstation Portable
         Sony Playstation 3



    Unfortunately, there is currently no other solution to fix the problem.

Was this article helpful?




This site makes use of cookies to enhance browsing experience and provide additional functionality. By continuing to browse this website you are agreeing to our use of cookies. OK