The Certificate Signing Request (or "CSR" for short) contains important information such as the hostname to be protected or the key length and is usually created directly on your server together with the PrivateKey. You need the CSR to initiate an order on our website (https://secure.europeanssl.eu/en) and the PrivateKey to install the certificate on your webserver. Never give the PrivateKey to third parties, as this may pose a security risk to visitors to your website. If you do not have the ability to generate the CSR yourself, you can also use the generator on our web site https://secure.europeanssl.eu/de/info/generator.
Important: If you use an IIS, the CSR must be generated on your server. Otherwise, the IIS will not accept the certificate during installation and the certificate will have to be reissued.
You can place your order easily and comfortably on our website (https://secure.europeanssl.eu/de). Enter the previously generated CSR and select the preferred duration and validation method. We offer 3 methods to validate a domain-validated certificate:
An e-mail will be sent to one of the following prefixes, which contains a link to confirm the validation. The following prefixes can be used:
With this method, a specific CNAME entry must be created in the DNS settings of the domain, which will then be used to validate your domain. You will receive this information from us by e-mail.
For this method, a file must be placed on your web space and be accessible in the browser. You will receive the path and the file from us by e-mail following your order.
After placing your order, you will receive an order confirmation and an e-mail with instructions on how to confirm your domain ownership.
In addition to domain validation, the ordering organization is also validated when ordering a EuropeanSSL Premium Certificate. This is done on the basis of the following documents and information:
a) Validation of documents:
Please send one of the following documents for manual validation of your order to EuropeanSSL:
A) Companies / Organizations:
B) In case of certificates with private use:
Please note: The contact details and information mentioned in your drivers licence or Business Registration needs to be identical to the data you placed in your order and which you setup in the WHOIS of the domain name. In case the data is not identical, additional documents will be necessary, which are:
b) Telephone Validation:
For the telephone validation we need the following information from you:
Worldwide Dun & Bradstreet - https://www.dandb.com/
Worldwide Hoovers - http://www.hoovers.com/
German / Worldwide - https://www.upik.de
Austria Only - https://www.herold.at
German / Austria - https://www.unternehmensverzeichnis.org
European web site - https://www.bisnode.com/
Spain D&B site - http://empresas.informa.es/
European web site BVD - http://www.bvdinfo.com/en-gb/home/
European web site - http://www.creditsafe.nl
US web site BBB - http://www.bbb.org
Germany Business credit and commercial information only - http://www.firmenwissen.de/index.html
France only - http://www.aef.cci.fr/
UK Only - https://www.duedil.com
Sweden - http://www.allabolag.se
Japan Teikoku DB - https://cnet.tdb.ne.jp/cnet/ta111p01/ta111pInit.do
US mainly Rainking - https://my.rainkingonline.com
Greek - http://www.acci.gr/acci/catalogue/result.jsp
Russian - Spark - https://www.spark-interfax.ru/promo/en/sources
Please note: The phone number must be entered exactly the same in one of the online registers.
As part of the telephone validation, the contact person receives an e-mail from us with the subject "EuropeanSSL Callback Request". This e-mail contains a link and an "email verification code". This will trigger an automated callback. In the telephone call, a "callback verification code" is then specified, which must be entered on the prevoiusly mentioned website. Once these steps have been completed, the certificate will be issued.
Please send all documents, forms and other information over FAX, postal Service or email to:
c/o EUNETIC GmbH
Fax: +49 7245 919 585
After confirmation of the domain ownership and the data of your organization, the certificate will be issued and sent to the e-mail address stored in your account. The message contains a zip file containing the actual certificate (.crt) as well as all required root and intermediates (.ca).
If you have any questions or problems with the order or validation process, please do not hesitate to contact our support (firstname.lastname@example.org).